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Frequently Asked Questions (FAQs)

What sizes do you offer for your t-shirts?

We offer a wide range of sizes from XS to XXL to ensure a perfect fit for everyone. Please refer to our size chart for detailed measurements.

What is your return policy?

All sales are final from our end. We do not accept returns. Your order can be exchanged within 24-48 hours from the delivery date.


For more Information on Returns and exchanges please refer to Exchange/ Return Policy.

How can I contact customer service?

You can reach our customer service team via email at support@urbngenz.com or call us at (+91) 9319836122. We are available Monday through Friday, from 9 AM to 5 PM.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use that tracking number or an Order Number to track your order.
Click here to Track your Order-

Can I customize a t-shirt design?

Currently, we do not offer customization services. However, we are always open to feedback and suggestions for new designs. Feel free to contact us with your ideas!

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